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TextBehind® is one of the most customizable, practical and affordable systems on the market to eliminate contraband by 100% from postal mail for all correctional institutions.

Click on the following systems and services to learn more:

Postal Mail Processing Service

  • Offsite 100% contraband-free mail processing service
  • Less than 1 per 10,000 scans error rate
  • Zero contraband guarantee
  • Free mail processing service for smaller county facilities
  • Free Postal mail tracking for family and friends

Digital Messaging System

  • Text Letters with Photos
  • Greeting cards
  • Kids Drawings
  • Video Clips
  • General Documents
  • Free Digital inmate reply service
  • Website and Mobile App Options
  • Discount Deals, Fast customer support and hassle-free refunds

Postal Legal Processing Service

  • Sender Verification
  • Secure QR Cod es Tracking
  • Audit Trail and Mail Monitoring
  • Original Clean Mail Delivery
  • Legal Mail Policy Recommendations
  • Video Evidence Recording
  • Variable Mail Processing Options
  • Mail Processing Automation
  • Postal legal mail tracking

Digital Legal Messaging System

  • Encrypted Emails & Dual Password Security
  • Secure Documents delivery & Remote Locking
  • Dual Dynamic Video Evidence Recording
  • Mail Processing and approval automation
  • Sender profile verification, customization and monitoring
  • Digital delivery interface for tablets & Kiosks
  • Digital and Printed Document Signature System
  • Two-way Communication Options

Books & Magazines Managed Ordering Service

  • Customer request handling by TextBehind staff
  • Publication sourcing from trusted sources
  • Content compliance check
  • Contraband-free publications delivered directly to the correctional facility

Educational Documents System

  • Affordable system to facilitate sending educational documents
  • Additional Source vetting service is available
  • Team Management system included
  • Mass Communication Ordering system is included
  • Digital delivery and printed mail options are supported
  • Volume Discounts are available
  • Statewide large order processing is supported

Comprehensive Mail Management Software

TextBehind CAMMP is most likely the very best cloud-based mail management software system in the industry. This comprehensive system enables correctional facility staff to monitor and manage every aspect of postal and digital communications whether they’re routine or privileged.

The system is also designed to uphold all attorney-client privilege rules to ensure that privileged mail is processed with utmost transparency and professionalism.

Now powered by Advanced Intelligence based features, the system is even more powerful than ever.

TextBehind Custom Solution

TextBehind systems and services are not just highly customizable, we also have the ability to design any additional functions or processes to accommodate a correctional facility’s unique needs.

Customizations may include the following

  • In-House or 3rd party systems integration
  • JMS software data exchange & API support
  • Variable mail handling, mail routing, forwarding, return to sender, notifications and mail storage
  • Hardware leasing, and hybrid model design
  • Data reporting, usage analysis and much more...